Merlin Entertainments

Ride Host

Location (Country-County-City) UK--London
Job ID
Employment Type
Guaranteed Hours (Europe Only)
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
London Eye

Roles & Responsibilities

Fancy being part of the ultimate viewing experience in the heart of London? Of course you do! At 135 metres the world famous London Eye is the UK’s most popular paid for visitor attraction, and we’ve got our Eye out for Ride Hosts to join our dedicated team in delivering the most moving experience in London!


We’re a dedicated, passionate, and diverse team who aim to inspire our customers by offering excellent service. With high energy and a sense of pride for what you do, you will ensure the safe and efficient loading and off-loading of our guests whilst delivering the very best in memorable experiences. Involved in every step of the guest experience, you will be the face of the London Eye!


You’ll also have the opportunity to develop your skills and support other areas of the attraction as we all work together to deliver the Points Of Difference during every visit only possible at the London Eye!


The London Eye is open daily so full availability is needed, including bank holidays.  Please note, as this is an outdoor attraction, you will be working outside. 

Qualifications & Experience

  • Customer focused team players
  • Experience of working within clearly defined health & safety guidelines
  • Strong customer service skills with the ability to personally interact with our guests
  • Experience of working within a pressurised environment ideally within the entertainments, retail, hospitality or leisure and tourism industry
  • A determination to put an unrivalled guest experience at the heart of everything you do


Alongside becoming an expert in creating memorable experiences, you’ll also receive:

  • 25% discount in our retail shops and restaurants and 40% off LEGO online
  • Monthly Bonus Scheme based on customer service targets
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Discounted rates at Merlin hotels all over the world
  • Employee pricing up to 55% off cinema tickets

Pay Range

From GBP £11.20/Hr.


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