As a Ride Host, you are at the heart of the guest experience and be the face of our attractions,

delivering unforgettable memories. As well as managing the Magic Lift Experience and Magic Bus Experience at Shrek’s Adventure! London, you will operate the DROP DEAD Drop Ride safely and efficiently while delivering engaging, memorable moments for every visitor.

With a friendly attitude and a focus on safety, you’ll help bring the magic of The London Dungeon and Shrek’s Adventure! London to life. This role is perfect for someone who thrives in a fast-paced, guest-focused environment and loves creating

The Ride Host is responsible for the safe operation of Ride & Show areas and the delivery of exceptional guest service. You will work across various areas of the attraction,

including ride loading, guest interaction, and queue management. This role requires attention to detail, a proactive mindset, and a passion for creating fun and safe experiences. Memorable moments

• Guest Service Excellence: Friendly, approachable, and committed to delivering outstanding guest experiences.

• Safety Awareness: Understands and follows safety protocols with diligence.

• Communication: Confident in engaging with guests and team members.

• Teamwork: Works well with others, supports colleagues, and contributes to a positive team environment.

• Adaptability: Comfortable working in a fast-paced, dynamic setting.

• Attention to Detail: Observant and thorough in following procedures and monitoring ride operations.

• Problem Solving: Able to think on your feet and respond calmly to guest concerns or operational issues.

Preferred Experience:

• Previous experience in a guest-facing or operational role (e.g., theme park, attraction, hospitality).

• Familiarity with ride operations or safety procedures (desirable but not essential).

• Knowledge of Merlin Entertainments’ CORE values (preferred).

Why Join Us?

At Merlin Entertainments, we create experiences that make people laugh, scream, and smile — often all at once! You’ll join a passionate, multi-talented team that values creativity, collaboration, and craftsmanship. Along the way, you’ll enjoy:

• Monthly Bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets