Merlin Entertainments

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Location UK-Staffordshire-Stoke-on-Trent
Who We Are At Alton Towers Resort, we’re on a mission to create unforgettable experiences filled with laughter and excitement! We pride ourselves on delighting families, thrilling adventurers, and ensuring every guest leaves with cherished memories. As part of our dynamic team, you’ll be instrumental in delivering exceptional service and ensuring every visit is magical. Here, new colleagues quickly become friends, and we celebrate our successes together!  
Employment Type
Guaranteed Hours (Europe Only)
Location UK-Greater London-London
Admissions Host Location: London Eye   Fancy being part of the iconic heart of London? Of course, you do! At 135 metres high the...
Employment Type
Guaranteed Hours (MGH)
Location UK-Berkshire-Windsor
  Hotel Pool Lifeguard Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY Hours: Fully Flexible; working up to 5 days out of 7, covering hours that can be between 07:00am - 08:30pm (up...
Employment Type
Guaranteed Hours (MGH)
Location UK-Berkshire-Windsor
Housekeeping Room Attendant  Location: LEGOLAND® Windsor Resort,...
Employment Type
Guaranteed Hours (MGH)
Location UK-Surrey-Chessington
Job Scope: To create magic moments by working closely with the Lifeguard team to supervise the safety of all bathers within Savannah Splash.  To provide excellent guest care as well as safety for guests visiting Savannah Splash by achieving high standards of cleanliness and adhering to the NOP’s and SOP’s.    Job Purpose: As a Lifeguard you will ensure health and safety in the Leisure Club, by reporting things if they don’t look right, looking out from hazards and preventing them from happening. You will also be maintaining supervision in the pool hall to ensure that guests/members are having fun whilst also being...
Employment Type
Guaranteed Hours (MGH)
Location UK-Berkshire-Windsor
    VIP Host Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY Hours: Full time fully flexible, any 5 days out of 7, shift times vary but can start from 7:00am (early shift) and finish after 11:00pm (late shift) - weekend availability is required for this role Contract Type: Seasonal, until Winter 2026     Here at the LEGOLAND® Windsor Resort we are getting ready for our 2026 season, and we are recruiting for a VIP Host to join our AWESOME VIP...
Employment Type
Guaranteed Hours (MGH)
Location UK-Surrey-Chessington
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE Hours: Fixed term contract to 15th November 2026   COME & JOIN BRITAINS WILDEST ADVENTURE!  Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we...
Employment Type
Guaranteed Hours (MGH)
Location UK-Surrey-Chessington
ROLE SUMMARY   As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via e-mails, chats, social media, and telephone calls. Working towards key performance targets, you will deliver outstanding levels of customer service, helping to create memorable experiences for our customers.   KEY RESPONSIBILITIES  - Respond to guest enquiries via phone, email, live chat, and social media promptly and courteously aligned with our brand tone. - Provide detailed information about products and services, addressing any questions or concerns customers may...
Employment Type
Guaranteed Hours (MGH)
Location UK-Berkshire-Windsor
      Water Park AttendantLocation: LEGOLAND® Windsor Resort, Windsor, SL4 4AYHours: Full time fully flexible, any 5 days out of 7 (immediate start)   We are looking for Water Park Attendants to join our AWESOME Rides & Attractions team at the UK’s...
Employment Type
Guaranteed Hours (MGH)
Location UK-Warwickshire-Warwick
  Are you passionate about history and enjoy engaging with guests of all ages?   If so, join our team as a Historical Tour Guide and bring the rich history of Warwick Castle to life!   As a Historical Tour Guide, you will deliver history tours to guests of all ages, taking pride and care in our artifacts and surroundings.   You will provide excellent customer service while undertaking historical research and interpretation for the castle. Working well within a small team that delivers results is key to this role!   With engaging talks and tours, coverage a range of popular topics including the past owners of Warwick Castle, to a deep dive into the castle’s weaponry...
Employment Type
Guaranteed Hours (MGH)
Location UK-Surrey-Chertsey
Location: Thorpe Park - Merlin Technical Hub   Hours: Full Time. Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.   Contract Type: Full time, Fixed term, until 27.11.2026   Due to the nature of the role, we can only accept applicants who are 18 and over.   In this customer service job role, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via e-mails, chats, social media, and telephone calls aligned with our brand tone. Working towards key performance...
Employment Type
Guaranteed Hours (MGH)
Location UK-Surrey-Chertsey
As a Senior Ride Operator and Trainer, you play a key role in delivering safe, efficient, and memorable attraction operations across the Resort. You will oversee the daily running of rides, ensuring full compliance with safety procedures, manufacturer guidelines, and company standards. A major part of the role involves supporting and developing the Ride Operations team through coaching, assessments, and structured training to ensure consistency and excellence across all zones.   You’ll act as a central point of escalation for operational issues and guest concerns, working proactively to maintain high throughput, strong guest satisfaction, and smooth queue management. Supporting ride evacuations, operating or hosting rides where required, and contributing to...
Employment Type
Guaranteed Hours (MGH)
Location UK-Surrey-Chessington
Location: Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE Hours: Fixed term contract to 15th November 2026 Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.   COME & JOIN BRITAINS WILDEST ADVENTURE!  Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we...
Employment Type
Guaranteed Hours (MGH)
Location UK-Surrey-Chessington
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NEHours: Fixed term contract to 15th November 2026 Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible. COME & JOIN BRITAINS WILDEST ADVENTURE!  Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we want YOU to be part of our team. Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of...
Employment Type
Guaranteed Hours (MGH)
Location UK-Berkshire-Windsor
      Frontline Lead - Full Time
Employment Type
Guaranteed Hours (MGH)
Location UK-Surrey-Chertsey
In this role you will be the first point of contact for staff and guest injuries and illnesses. You will play a pivotal role in delivering safe and fun experiences for all out guests.   You will ensure excellent standards of health & safety, which is the number one priority at Thorpe Park: whilst taking both a customer and employee focused approach to work. When required, you’ll be ready to assist in emergency first aid situations and will be responsible for upholding the highest standards of care.   As a First Aid Host, you will be Park leaders in the ‘Merlin Way’; you’ll be a role model for taking ownership, getting involved, and being happy to help! Working alongside all departments, this is an exciting...
Employment Type
Guaranteed Hours (MGH)
Location UK-Staffordshire-Stoke-on-Trent
Hours: Guaranteed hours between 08.00 - 22.00. Candidates must be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.   Contract Type: Fixed term, until 27.11.2026  
Employment Type
Guaranteed Hours (MGH)
Location UK-Greater London-London
Creative Producer (Tech Specialism)  Location: London/Hybrid Hours: 40 hours per week Contract: Permanent - Salaried   At Merlin Magic Making (MMM), we bring imagination to life through world‑class attractions and immersive destinations across the globe. As a Creative Producer, you will play a central role in shaping those experiences! Managing projects from early concept development all the way through to on‑site delivery. Your work will help ensure that every attraction we create is engaging, guest‑focused, and true to Merlin’s creative vision.   In...
Employment Type
Full-Time
Location UK-Staffordshire-Stoke-on-Trent
  Join Our Team as a Linen Porter at Alton Towers Resort! Are you organised, detail-oriented, and ready to play a key role in delivering a fantastic guest experience? We’re looking for Linen Porters to join our Housekeeping team and help ensure our hotels run smoothly!   Applicants must have a clean UK driving licence and be able to work 5 out of 7 days. 
Employment Type
Guaranteed Hours (Europe Only)
Location UK-Staffordshire-Stoke-on-Trent
Applicants must be over 18 and hold a clean and current UK driving licence.    The shift pattern for this role is 22:30 start- 07:00 finish.   Applicants must be able to work 5 nights out of 7 including weekends. One of the working nights must be a Sunday.   We are currently recruiting for Hotel Night Cleaner to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy! First...
Employment Type
Guaranteed Hours (Europe Only)
Location UK-Surrey-Chertsey
Multi-Skilled Engineer (Electrical Bias)  Location: THORPE PARK Resort, KT16 8PN Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts.  Closed Season (Nov-Mar) Monday-Friday Salary:£45,672 - £49,392   Department Summary: Immerse yourself in the fast-paced theme park environment, maintaining the magic and ensuring health, safety and compliance excels at the core of our function. From in season inspection and reactive maintenance to out of season annual planned maintenance on some of the UK’s best and favourite rides. Be part of a diverse team of multiskilled engineers as you...
Employment Type
Full-Time