• A big smile and a passion for creating magical guest experiences
• Confidence to lead and host groups overnight
• Calm and responsible attitude (especially when things get exciting!)
• Great communication skills and a proactive approach
• Ability to keep things safe, fun, and running smoothly

• Must be 18+
• Customer service or guest-facing experience preferred
• First Aid qualification is a bonus (training provided)
• Experience working with children or school groups is desirable
• Comfortable with lone working and managing small teams

Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive:

• Monthly Bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.