VIP Host 2026
- Job ID
- 2025-10811
- Employment Type
- Full-Time
- Offer/Contract Type
- Fixed End Date/Seasonal
- Location Name
- Thorpe Park Resort
What you'll bring to the team
As part of the VIP & Experiences team, you’ll be at the heart of delivering seamless, world-class service. From greeting guests on arrival to planning their perfect day, you’ll ensure every visit feels effortless and extraordinary. You’ll lead unique experiences with expert knowledge of our rides, attractions, and their history—bringing the magic of Thorpe Park to life. Plus, you may even help shape future products and experiences based on your insight into what guests love most.
Qualifications & Experience
▪ High level of motivation both self and in a team.
▪ Uphold required standards in fast-paced, dynamic environment
▪ Interpersonal and relationship building skills within team and networking with other employees at the resort.
▪ Problem solving and decision-making techniques. Personal Qualities
▪ Approachable individual who is confident to talk to our Guests, find out how their day is and be able to assist plan out their day and deliver your knowledge of the park when asked.
▪ Highly driven and motivated.
▪ Focused and able to complete tasks with high level of ownership.
▪ Innovative and fast moving.
▪ High level of personal presentation and standards.
▪ Able to work both in a team environment and alone
▪ Have an in-depth park knowledge to deliver the best possible experiences to our guests.
Additional Considerations
All Merlin employees are expected to adhere to all company policies and procedures as outlined in online onboarding and training curriculums. Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate
Benefits
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in our retail shops and restaurants
- 40% discount online off LEGO, and much more!
- Free bus from Staines station for all employees
- Fortnightly pay
- Free staff parking
- Ongoing training & development to have a longer-term career in Merlin
- Access to Perks at Work which 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
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