Are you passionate about the wonders of aquatic life? Do you enjoy inspiring and educating others? Imagine waking up every morning excited to be a part of something extraordinary. Join SEA LIFE!
Become a part of a team where your job isn't just a task—it's your dream, your colleagues are like family, and your aspirations become a reality!
We are seeking enthusiastic individuals who are eager to learn and inspire, and who share a deep love for everything aquatic.
Please note this is a fixed term Contract with a minimum of 10 hours per week
JOB SCOPE
You will deliver educational and entertaining talks, both on a presenting and one to one form, helping guests discover and learn about our creatures and inspiring a love for conserving the Ocean. To help ensure the artistic running of the Performance department and maintaining exceptionally high theatrical performance standards. You will be the face of Sealife, answering questions about our animals with the help of our Aquarist team and be an ambassador for the SEALIFE Trust. You will remain Guest obsessed in this position searching for opportunities to interact and inspire a new generation of Ocean Protectors.
KEY ACCOUNTABILITIES
• Deliver outstanding structured and educational talks and 121s to a variety of different guests, making sure everyone has a tailored and outstanding experience.
• The ability to deliver scripted shows and 121s on rotation keeping up stamina and energy.
• Create an environment where guests feel free to play, experiment and have fun.
• Help our guests build confidence by encouragement, gamification and rewards so they want to discover more.
• To be the face of SEALIFE and the SEALIFE Trust, being approachable and enthusiastic whilst inspiring amazing discoveries.
MAIN RESPONSIBILITIES
Guest Experience & Communication
• Deliver site-specific scripted shows in a fun, engaging, and informative manner, ensuring all content complies with Zoo Licensing regulations.
• Create a welcoming, inclusive, and memorable experience for all guests and colleagues.
• Promote the work and values of the SEA LIFE Trust and inspire guests to care for ocean conservation.
• Act as a brand ambassador for SEA LIFE, maintaining character performance (Rockpool Explorer) and brand consistency.
• Engage confidently with guests, answering questions and enhancing their overall visit.
• Act as a point of contact between guests and management, escalating health and safety concerns when required.
Performance & Development
• Maintain high standards of live, interactive theatrical performance.
• Attend and contribute to rehearsals, workshops, training sessions, and departmental meetings.
• Support the development of new ideas, themes, and performance concepts.
• Be prepared for daily operations, including attending morning briefings prior to opening.
Operational Standards
• Follow show scripts, timings, and performance guidelines as outlined in show specification sheets.
• Care for costumes, props, and technical equipment, reporting any damage or faults promptly.
• Ensure performance and show areas are clean, tidy, and presentable at all times.