First Aider - Full Time Fully Flexible; working 5 days out of 7, covering hours that can be between 09:00am – 20:00pm

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Job Scope

Reporting into the Operations team, First Aiders are responsible for the administration of immediate assistance to anyone within the Resort who is injured or suddenly taken ill, prior to the arrival of the emergency services. Successful candidates should be proactive, excellent communicators and remain calm when faced with incidents or medical emergencies.

Main Responsibility 

• The First Aid department's role is to aid our guests or colleagues if a medical problem occurs. This is completed through the provision of a trained First Aider to respond to any incidents involving injury or illness within the Resort.
• This include the quick and safe assessment of the situation and identification of the casualties' symptoms to prevent any further danger/injury to that person or others
• Once the injury/illness has been identified then the appropriate treatment will be administered and/or arrangements will be made to transport the casualty to hospital should this be necessary..
• The First Aid department is based within the First Aid facility, but the role does also involve deployment around the Resort.
• The First Aider provides brilliant guest service through a genuine interest in other, is attentive, friendly, reliable with a strong work ethic. The First Aid department is a focal point for guests and colleagues and a distinctive uniform is provided.
• You will also support the Security team regarding the care and reuniting of all lost children and their families.

Due to the nature of this role a valid First Aid at Work Qualification is required (FAW).

Full Driving License is desirable.

Health and Safety

Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained.  Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

Benefits 

• 40% discount off LEGO® sets and products on the online LEGO Store!
• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
• Staff discount codes for Merlin Annual Passes to gift to loved ones!
• Pro rata holiday allowance based on 28 days full time equivalent

• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Free staff parking
• Ongoing training & development