Merlin Entertainments

Rides Host

Location (Country-County-City) UK-Surrey-Chertsey
Job ID
2026-13027
Employment Type
Part-Time
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Thorpe Park Resort

What you'll bring to the team

  • A passion for delivering a safe, fun, and memorable experience for every guest.
  • Strong confidence working in a fast-paced, guest-facing environment, often outdoors.
  • The ability to provide excellent customer service while managing queues, enforcing ride restrictions, and supporting guest needs.
  • A proactive and energetic approach, with a willingness to stay active throughout the day.
  • Great attention to detail when carrying out safety checks, height checks, and ride procedures.
  • A team-focused mindset, working collaboratively with colleagues and communicating clearly with managers and team members.
  • The ability to remain calm under pressure, making quick decisions while maintaining high standards.
  • A commitment to maintaining cleanliness, presentation, and efficiency targets across attractions.

 

Qualifications & Experience

  • A high level of motivation, both independently and as part of a team.
  • Confident communication skills and proficiency in the English language.
  • Strong teamwork and interpersonal skills, with the ability to build relationships across the wider resort.
  • Ability to follow procedures and training, including safety standards (CoSWP) and operational guidelines.
  • Good problem-solving and decision-making skills, particularly in busy or high-pressure situations.
  • High standards of personal presentation and professionalism.
  • Ability to learn and be assessed across multiple attractions.
  • Previous experience in a customer service or operational role is beneficial but not essential.

Benefits

 

Alongside the opportunity to perform to thousands of international guests in your residency, you’ll also receive:

  • Monthly Bonus based on guest satisfaction
  • 25% discount in our retail shops and restaurants and 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Discounted rates at Merlin hotels all over the world
  • Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

 

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Pay Range

Competitive

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