Animal Information Host

Location: Alton Towers Resort

Are you passionate about the wonders of aquatic life? Do you thrive on educating and inspiring others? Imagine waking up every morning excited to be part of something extraordinary. We are currently recruiting Animal Information Hosts to join us at the UK's number one theme park, Alton Towers Resort!

As a Animal Information Host, you'll be a key part of our interactive underwater adventure at Sharkbait Reef. You'll engage with our visitors, sharing your enthusiasm for the ocean's mysteries and ensuring that every guest leaves with a deeper appreciation of marine life. You’ll guide guests through exciting exhibits, answer their questions, and help create an unforgettable experience.

Key Responsibilities:

• Guest Interaction: Provide warm, engaging, and informative customer service to all guests, answering questions and enhancing their SEA LIFE experience.
• Education & Inspiration: Lead talks, presentations, and feeding demonstrations, sparking curiosity and wonder in visitors of all ages.
• Safety & Care: Ensure the safety and well-being of both our guests and our aquatic creatures, maintaining a clean and secure environment at all times.
• Collaboration: Work alongside an energetic and passionate team to create a fun and educational atmosphere.

Please note that while you are applying for a role within a specific department, you may be required to support additional departments based on operational needs. These could include Crowd control, Retail, Sales & Admissions, Car Parks & Rides & Attractions. Flexibility is essential, and you may be scheduled in alternative areas at certain times during the season.

• A flexible approach to availability is essential, as you will be required to work weekdays, weekends, and Bank Holidays.
• Strong collaborative skills, while also having the confidence to work independently.
•  Excellent communication skills to connect with both guests and fellow team members, making learning fun and engaging.
•  A love for marine creatures and a keen interest in their habitats and conservation.
• Confident in presenting to groups of all sizes, with a natural ability to engage and inspire.

Desired Qualities:

• Some basic knowledge of marine life, or a keen interest in learning more.
• Enthusiastic about sharing your love for the ocean and its inhabitants.
• A proactive, can-do attitude and a willingness to learn.

Ready to Dive In?

If you’re enthusiastic about aquatic life, enjoy engaging with people, and want to be part of something special, then we want to hear from you! Apply now and embark on an exciting journey with Sharkbait Reef by SEA LIFE at Alton Towers Resort.

Join us, where your job isn’t just a task - it’s a dream, a passion, and an adventure!

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities 
• Plus, many more…

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.