Ride Host

Location: Alton Towers Resort

Are you looking for an exciting, fun-filled role in a world-famous theme park? Alton Towers Resort is on the lookout for enthusiastic colleagues to join our team as Ride Hosts!

About the Role:

As a Ride Host, you’ll be the face of Alton Towers Resort, ensuring all our guests have a magical and safe experience. You’ll be responsible for assisting with the smooth running of our world-class rides, helping to create memories for families, friends, and thrill-seekers!

Your key responsibilities will include:

• Working on our rides and attractions with a focus on safety and efficiency
• Engaging with guests to provide exceptional customer service
• Assisting with guest queries and ensuring their needs are met
• Managing queues, helping guests access rides safely, and ensuring everyone follows safety procedures
• Reporting any operational issues or incidents to the operator
• Support in daily presentational duties of our rides and attractions 

• Able to demonstrate flexibility in their availability, including weekend working
• Friendly and approachable with excellent communication skills
• Enthusiastic and willing to create a positive guest experience
• Comfortable working in a fast-paced, outdoor environment
• Ready to take on responsibility and ensure health and safety standards are met
• Able to work by themselves and as part of a team
• A head for heights would be beneficial
• No previous experience is necessary! We provide full training to all team members.

Please ensure you upload a current CV as part of your application. Unfortunately, we are unable to process applications that do not include a CV.

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities 
• Plus, many more...

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.