Housekeeping Checker

Location: Alton Towers Resort

Are you passionate about creating unforgettable guest experiences through spotless standards and team spirit? Alton Towers Resort is on the lookout for a Housekeeping Checker to help us keep the magic sparkling across our Hotels!

About the Role:

As a Housekeeping Checker, you'll be the go-to person for maintaining top-tier cleanliness and room standards throughout our Resort Hotels. You’ll lead, inspire, and support a team of Room Attendants, making sure every guest walks into a space that’s pristine, welcoming, and on-brand.

Your Key Responsibilities:

• Lead and manage housekeeping teams in your area, ensuring the highest standards of cleanliness and presentation.
• Motivate team members daily, encouraging a positive, can-do attitude to deliver exceptional service.
• Train and develop Room Attendants to ensure consistency in skills, standards, and performance.
• Communicate regularly with your team to align goals and maintain a cohesive, collaborative environment.

• Experience leading or supporting housekeeping teams to deliver high standards of cleanliness and presentation.
• Proven ability to motivate and guide team members to provide exceptional guest service.
• Experience training and coaching Room Attendants to maintain consistent quality and performance standards.
• Strong communication skills with the ability to effectively coordinate and support a collaborative team environment.
• Excellent attention to detail, ensuring guest rooms and public areas consistently meet brand and operational standards.

Please ensure you upload a current CV as part of your application. Unfortunately, we are unable to process applications that do not include a CV.

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities 
• Plus, many more...

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.