We have exciting and rewarding new opportunities for a sales and customer focused Admissions Hosts to join our team to help create memorable and unique experiences for all our guests.

Supporting the Admission Supervisor, you’ll be working out on the front-line welcoming, greeting and interacting with our guests on a daily basis.

You’ll be involved with the day-to-day admissions function, under direction actively maximising visitor spend, assisting in exceed budgeted targets through various means such as; effective product knowledge, promoting tailored packages and utilising upselling techniques.

Primarily you focused on ticket sales and queue line management, whist always delivering exceptional customer service, without question!  

You’ll look to promote an enthusiastic, and passionate approach to customer care and guest focus.

The shifts will generally be between 8am and 6:30pm, working a minimum of 10 hours per week. You’ll need to be flexible during school holidays as times and days may change.

• Experience within a similar role with a high customer focus and a high customer footfall
• A warm and welcoming person with a helpful and informative nature
• Interested in history and expanding on knowledge, enough to share with others  
• May have an interest in performing arts, public speaking or presenting
• Strong appreciation health and safety and the welfare of others 
• A true team player who is accountable for playing their part for the team's overall success  
• Infectious personality who likes to have fun at work creating memorable experiences

Alongside working with a great team, we also offer: 

• 25% discount in our retail shops and restaurants and 40% off LEGO online 
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year 
• Employee pricing up to 55% off cinema tickets 

If you are interested in this opportunity and you would like to hear more, please click on the apply button now.  

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!  
 

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.