Working here feels pretty outstanding and our Senior Hosts are vital in helping to lead and train our hosts. Therefore, we’re looking for people who strive for the best, are guest focused, and radiate passion and enthusiasm here at Madame Tussauds Blackpool!

Acting as a role model, you’ll work closely with the Commercial team in driving revenue across the department whilst delivering a friendly, courteous, efficient, and helpful service to our guests always. Leading a team from within and creating a fun place to work, responsibilities include leading an area such as admissions or retail.

Taking a hands-on approach, you’ll also cover all aspects of the hosts' role, providing an exemplary level of customer service and interaction.

These are seasonal, fixed term positions. Contracts will run through to early November. Shifts can include weekends, bank holidays and peak holiday seasons.

• Lots of experience working in a customer facing environment
• Excellent communications skills with the ability to encourage and empower the team
• Friendly and hardworking with a "can do" demeanour
• You’ll have a keen eye for opportunities to go above and beyond
• Fun, dynamic, and friendly personality

Alongside helping to spread happiness and cheer to all our guests, you’ll also receive:

• Monthly bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.