Merlin Entertainments

Front of House Fright Night Senior Host

Location (Country-County-City) UK-Surrey-Chertsey
Job ID
2024-5409
Employment Type
Full-Time
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Thorpe Park Resort

What you'll bring to the team

JOB SCOPE

  • To assist the Front of House Team Leaders to always ensure a professional operation of the department. 
  • Act as a role model for seasonal hosts, driving standards and assisting with on-the-spot coaching when required.
  • Carry out ‘Car Park 1’ shifts – managing that division and reporting to Alpha 1 respectively.
  • Deal with guest complaints as first point of contact.
  • Assist Team Leaders with cashing out of vouchers.
  • Carry out ‘Welcome 1’ Shift- covering Business Reception and Wardrobe.

 

Details:

Location: Thorpe Park Resort, KT16 8PN

Hours: 6 Full Time (split shifts) and 1 Weekends & Holidays

Pay: £11.50 Per hour

 

 

Qualifications & Experience

An Ideal candidate will:

  • Be able to work in a team and alone.
  • Be approachable, fun, and friendly to all guests and team members at all times.
  • Good communicator.
  • Customer service skills.
  • Energetic and enthusiastic.
  • Passionate about delivering quality service to our guests.

Benefits

Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK and in return you will get:


·        20 FREE tickets to any Merlin attractions worldwide
·        25% discount in our retail shops and restaurants
·        Opportunities to develop and have a longer term career in Merlin
·        Free bus from Staines station for all employees 
·        40% discount online off LEGO, and much more!

 

 

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Pay Range

Compensation between GBP £11.50/Hr.-GBP £11.50/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.