JOB SCOPE

To support the smooth, efficient and secure running of the Front of House areas. To ensure the team are always achieving and maintaining the highest standards of guest experience and customer service. The primary role will be to supervise the seasonal host team in running a smooth and seamless guest journey upon entry and exit to Thorpe Park. You will be a role model in driving high levels of customer service and upselling to ensure financial and sales targets are met. The role will consist of being the departmental duty manager on a rotational basis and will require you to build strong relationship with all other departments across the Resort.

Details:

Location: Thorpe Park Resort, KT16 8PN

Hours: Full Time - split shifts

Pay: £11.72 per hour

• Exceptional Leadership skills
• Team Player but can also self-motivate
• Lead and uphold required standards in moments of pressure and deliver results
• Interpersonal and relationship building skills within team and networking with other employees at the resort
• Problem solving and decision-making techniques
• Work well under pressure and in a fast paced environment
• Confident and approachable
• Highly driven and motivated
• High level of personal presentation and standards

Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK and in return you will get:

·        20 FREE tickets to any Merlin attractions worldwide
·        25% discount in our retail shops and restaurants
·        Opportunities to develop and have a longer term career in Merlin
·        Free bus from Staines station for all employees 
·        40% discount online off LEGO, and much more!