Are you looking for an exciting, fun-filled role in a world-famous theme park? Alton Towers Resort is on the lookout for enthusiastic colleagues to join our team as Ride Hosts!

About the Role:

As a Ride Host, you’ll be the face of Alton Towers Resort, ensuring all our guests have a magical and safe experience. You’ll be responsible for assisting with the smooth running of our world-class rides, helping to create memories for families, friends, and thrill-seekers!

Your key responsibilities will include:

• Working on our rides and attractions with a focus on safety and efficiency
• Engaging with guests to provide exceptional customer service
• Assisting with guest queries and ensuring their needs are met
• Managing queues, helping guests access rides safely, and ensuring everyone follows safety procedures
• Reporting any operational issues or incidents to the operator
• Support in daily presentational duties of our rides and attractions 

Why join us?

• Flexible working hours: We understand that work-life balance is important, so we offer part-time and full-time shifts to fit around your life.
• A fun, dynamic environment: Be part of the magic in one of the UK’s most thrilling attractions.
• Exclusive colleague perks: Enjoy free tickets, discounts on food and retail, and other fantastic employee benefits at Merlin Entertainments attractions worldwide.

About You:

We’re looking for individuals who are:

• Friendly and approachable with excellent communication skills
• Enthusiastic and willing to create a positive guest experience
• Comfortable working in a fast-paced, outdoor environment
• Ready to take on responsibility and ensure health and safety standards are met
• Able to work by themselves and as part of a team
• A head for heights would be beneficial
• No previous experience is necessary! We provide full training to all team members.

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities 
• Plus, many more...