Candidates must be over the age of 18 years old to be considered for this position.

About the Role:

Are you ready to work in one of the most thrilling environments in the UK? Alton Towers Resort is seeking enthusiastic and safety-conscious Ride Operators to join our world-class team. As a Ride Operator, you’ll be responsible for operating some of the most exciting rides and attractions in the country, ensuring our guests have a safe and unforgettable experience.

Key Responsibilities:

• Safely operate rides and attractions in accordance with strict safety procedures and regulations
• Monitor the ride’s performance and respond swiftly to any issues or concerns
• Engage with guests, answer queries, and provide a high level of customer service
• Ensure all guests follow safety instructions and ride restrictions
• Assist with loading and unloading guests from rides, always maintaining efficiency and safety
• Perform presentational checks and daily inspections of rides, reporting any faults or maintenance requirements
• Support crowd management, ensuring a safe and enjoyable experience for everyone

What We’re Looking For:

• Attention to detail: You’ll be responsible for operating complex machinery, so precision and a strong focus on safety are crucial.
• Customer service skills: You’ll be interacting with guests throughout the day, helping to create an enjoyable and memorable visit.
• Calm under pressure: Our Resort can get busy! You’ll need to handle fast-paced environments with ease, making quick decisions when needed.
• Physical stamina: This is a hands-on, outdoor role, requiring the ability to work in varying weather conditions.
• Team player: You’ll work closely with other operators, hosts, and managers to ensure a smooth operation and guest satisfaction.

Why Join Us?

• Unique working environment: Be part of the fun and excitement at one of the UK’s top theme parks.
• Training provided: No prior experience is necessary – we’ll give you all the training you need to operate rides safely and efficiently.
• Great perks: Free tickets for you and friends or family, discounts on food, retail, and other attractions within the Merlin Entertainments family.
• Flexible hours: We offer full-time and part-time opportunities, perfect for those seeking seasonal work with flexibility.

• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
• Ongoing training and development opportunities 
• Plus, many more…