Merlin Entertainments

Toilet Cleaner

Location (Country-County-City) UK-Staffordshire-Stoke-on-Trent
Job ID
2024-6371
Employment Type
Guaranteed Hours (Europe Only)
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Alton Towers Resort

What you'll bring to the team

Who We Are

 

At Alton Towers Resort, we are dedicated to creating unforgettable experiences filled with laughter, adventure, and excitement! We strive to delight families, thrill seekers, and everyone in between, ensuring that every guest leaves with lasting memories. As part of our vibrant team, you’ll play a crucial role in maintaining the cleanliness and hygiene of our facilities, contributing to a magical experience for all who visit.

 

About the Role

 

We are currently seeking reliable Toilet Cleaners to join our team at Alton Towers Resort. In this vital role, you will ensure that all Guest facilities across the park are kept clean, tidy, and fully stocked, providing a pleasant and hygienic environment for our guests.

 

Key Responsibilities

 

  • Maintain Cleanliness: Regularly clean and sanitize all toilet facilities, ensuring they meet high standards of cleanliness and hygiene.
  • Guest Interaction: Assist guests with inquiries and ensure they have a positive experience during their visit.
  • Report Issues: Identify and report any maintenance issues or damages in Guest facilities to the Line Manager
  • Health & Safety: Adhere to all health and safety procedures to ensure a safe environment for both guests and collegues.
  • Team Work: Work alongside other cleaning colleagues and team members to maintain the overall cleanliness of the resort.

 

Qualifications & Experience

What We’re Looking For

 

  • Attention to Detail: You should take pride in your work and ensure that every area is cleaned to the highest standard.
  • Reliability: Dependability is key in this role, as maintaining cleanliness is essential for guest satisfaction.
  • Positive Attitude: A friendly and approachable attitude is important when interacting with guests and fellow colleagues.
  • Team Player: Ability to work well within a team and support others in maintaining the resort’s cleanliness.
  • Flexible Availability: Must be available to work weekends, holidays, and peak times to meet the needs of our guests.

Benefits

  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
  • Ongoing training and development opportunities 
  • Plus, many more…

 

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Pay Range

Compensation between GBP £11.00/Hr.-GBP £11.95/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.