Merlin Entertainments

Retail and Fastrack Host - Seasonal 2025

Location (Country-County-City) UK-Surrey-Chertsey
Job ID
2024-6492
Employment Type
Guaranteed Hours (MGH)
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Thorpe Park Resort

What you'll bring to the team

Retail & Fastrack Host

 

Location: Thorpe Park,

Hours: Full time, part time, weekends & holidays

Contract Type: Seasonal, until November 2025

 

You will be working across our wide range of themed stores at Thorpe Park (all with fantastic merchandise to match!), with a keen eye for detail & the drive to provide the best experience possible for our guests. Plus, working for Retail & Fastrack allows you to work within two operations across the park - meaning that no two days are ever the same! 

Whether you are welcoming our guests into the stores & making sure that they are all excellently presented, or supporting our colleagues across the wider Park, one thing that doesn’t change is our mission to deliver world class customer service to each & every guest we encounter.

You will gain knowledge across multiple areas of the Commercial Department, as well as the wider park, enabling you to provide memorable experiences for all guests that you interact with. If you’ve got a passion for service & sales, then Retail & Fastrack could be the department for you! 

 

 

Responsibilities:

  • Operating till systems

  • Advising on products and ongoing promotions

  • Up selling on products

 

Qualifications & Experience

No previous experience required, just enthusiasm and eagerness to learn! 

Show us you’re guest obsessed by being positive and helpful.

 

Go together to show our guests that’s you care!

Benefits

  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  • 25% discount in our retail shops and restaurants
  • 40% discount online off LEGO, and much more! 
  • Free bus from Staines station for all employees  
  • Fortnightly pay
  • Free staff parking
  • Ongoing training & development to have a longer-term career in Merlin 
  • Access to Perks at Work which 30,000+ national & local employee discounts

 

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £7.53/Hr.-GBP £11.44/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.