Location: Thorpe Park,

Hours: Full time, part time, weekends & holidays

Contract Type: Seasonal, until November 2025

This role is pivotal to our dynamic Entertainments team. As part of the projects team, the role focuses on supporting management in future planning, researching industry trends, contributing to the development of new experiences, fostering strong relationships with industry suppliers, and ensuring project milestones are achieved on time.

This role is averaging 8 - 32 hours per week, working Monday to Friday. Operational needs may deem it necessary, on occasion, to work weekends and/or bank holidays due to the nature of the department. Therefore, flexibility is required, and the ability to support the Entertainments team in other tasks on the park.

Responsibilities:

• Defining Processes
  • Idea Generation Framework: Support the Entertainments Project Manager in structuring ideation sessions and idea evaluation criteria for big capex / event projects.
  • Research Protocols: Develop methods for identifying trends, gathering audience insights, and analysing competitor activity.
  • Project Development Programming: Supporting defining clear stages for project development, prototyping, testing, and implementation for overall projects and events. 
  • Documentation: Collate minutes and standardise ways to document all project documentation, feedback, and iterations for better transparency.
• Workflow Optimisation
  • Collaboration Tools: Support the implement of tools like project management software to streamline task assignments and track progress.
• Supporting Innovation
  • Trend Monitoring: Stay updated on industry shifts and emerging technologies to report back to the Management team to incorporate fresh ideas into projects
  • Cross-Disciplinary Collaboration: Support the fostering of collaboration between creative and technical teams to explore approaches.
  • Performance Metrics: Measure success using previous KPIs such as project completion timelines, stakeholder satisfaction, and creative impact.
• Continuous Improvement
• Cross-Functional Collaboration and Team Support
• Strategic Support
• Supplier and Relationship Building
• Professional Development and Business Engagement

• Interpersonal and relationship building skills 

• Agile in approach and a keen problem solver, able to react quickly to operational challenges

• Proven ability to enforce policy & procedural compliance

• High standards and acute attention to detail with a proven track record of financial administration

• Confident in making high pressure decisions

• Confident and competent in managing stake holders 

• Experience in financial software is preferred

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!

• 25% discount in our retail shops and restaurants

• 40% discount online off LEGO, and much more! 

• Free bus from Staines station for all employees  

• Fortnightly pay

• Free staff parking

• Ongoing training & development to have a longer-term career in Merlin 

• Access to Perks at Work which 30,000+ national & local employee discounts

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.