Location: Thorpe Park,

Hours: Full time, part time, weekends & holidays

Contract Type: Seasonal, until November 2025

In this role you will take on daily responsibilities for leading First Aid Hosts and First Aid Responders. You will ensure that staff maintain excellent standards of health & safety, which is the number one priority at the park: whilst taking both a customer and employee focused approach to work. When required, you’ll be ready to assist in emergency first aid situations and take a lead as the department duty manager.

Responsibilities:

• Undertaking the role of Daily Duty Manager
• First point of call for First Aid team members and responsible for escalating to higher management when necessary
• Treating and Assessing patients within your scope of practice alongside Thorpe Park policies and procedures.
• Accurately completing all documentation relating to patients, equipment and near misses in accordance with policies and procedures, ensure patient confidentiality is always maintained.
• Actively participate in personal and environmental cleaning routines to ensure infection prevention and control standards are adhered to.
• Achieve and maintain competence in all relevant skills and knowledge and actively strive to upkeep and grow your skillset.
• Undertaking and completing all required in-house training and maintaining competency.
• Initial and Ongoing training of First Aid Hosts and First Aid Responders

Essential Criteria:

• Emergency Care First Responder Work Qualification (Or equivalent recognised).
• Experience of delivering First Aid in Adults and Children.
• Experience of managing and working effectively as part of a team.

Desirable Criteria:

• Advanced First Aid / FREC 3 or above Qualification or Training Qualification
• Experience of working within the theme park, events or pre-hospital environment.
• Experience of supervising staff and people management and incident management
• Experience in minor injuries and illnesses
• Experience in delivering training

• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in our retail shops and restaurants
• 40% discount online off LEGO, and much more! 
• Free bus from Staines station for all employees  
• Fortnightly pay
• Free staff parking
• Ongoing training & development to have a longer-term career in Merlin 
• Access to Perks at Work which 30,000+ national & local employee discounts

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.