Merlin Entertainments

Accommodation Host

Location (Country-County-City) UK-Surrey-Chertsey
Job ID
2025-8128
Employment Type
Part-Time
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Thorpe Park Resort

What you'll bring to the team

Accommodation Host

 

Details:  

Location: Thorpe Park, KT16 8PN 

 

What will I do? 

  • Checking Guests in and out of the hotel 
  • Providing guests with information they need throughout their stay 
  • Liaising with House keeping regarding room allocations, status and special requirements 
  • Effectively dealing with guests feedback or minor issues
  • Ensuring KPI surveys are filled out by all guests checking out of the Cabins  
  • Correctly storing luggage and taking it to the Cabins for arrival guests 
  • Showing integrity and responsibility when handling guest property and follow procedure regarding guest safety deposit boxes.

 

Qualifications & Experience

No previous experience required, just enthusiasm and eagerness to learn! 

Show us you’re guest obsessed by being positive and helpful.

 

Go together to show our guests that you care!

Benefits

  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
  • 25% discount in our retail shops and restaurants
  • 40% discount online off LEGO, and much more!
  • Free bus from Staines station for all employees 
  • Fortnightly pay
  • Free staff parking
  • Ongoing training & development to have a longer-term career in Merlin
  • Access to Perks at Work which 30,000+ national & local employee discounts

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.

 

 

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Pay Range

Compensation between GBP £12.35/Hr.-

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Not ready to apply? Connect with us for general consideration.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.