Merlin Entertainments

Retail & Fastrack Host

Location (Country-County-City) UK-Surrey-Chertsey
Job ID
2025-8610
Employment Type
Full-Time
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Thorpe Park Resort

What you'll bring to the team

You will be working across our wide range of themed stores at Thorpe Park (all with fantastic merchandise to match!), with a keen eye for detail & the drive to provide the best experience possible for our guests. Plus, working for Retail & Fastrack allows you to work within two operations across the park - meaning that no two days are ever the same! 

Whether you are welcoming our guests into the stores & making sure that they are all excellently presented, or supporting our colleagues across the wider Park, one thing that doesn’t change is our mission to deliver world class customer service to each & every guest we encounter. 
 
You will gain knowledge across multiple areas of the Commercial Department, as well as the wider park, enabling you to provide memorable experiences for all guests that you interact with. If you’ve got a passion for service & sales, then Retail & Fastrack could be the department for you!  

Qualifications & Experience

We’re Looking For: 

  • Someone motivated to achieve targets & work as part of the wider Commercial Team 
  • People who are passionate about providing a high level of customer service to our guests  
  • Someone who is comfortable both working alone, and in larger teams, across our variety of locations 
  • Approachable & welcoming personalities, who also have the desire to learn and gain new skills! 

Benefits

  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world! 

  • 25% discount in our retail shops and restaurants 

  • 40% discount online off LEGO, and much more!  

  • Free bus from Staines station for all employees    

  • Fortnightly pay 

  • Free staff parking 

  • Ongoing training & development to have a longer-term career in Merlin  

  • Access to Perks at Work which 30,000+ national & local employee discounts 

 

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible. 

 

 

 

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Pay Range

Compensation between GBP £8.00/Hr.-GBP £12.21/Hr.

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