Merlin Entertainments

Seasonal Operations Planner

Location (Country-County-City) UK-Surrey-Chertsey
Job ID
2025-8924
Employment Type
Full-Time
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Thorpe Park Resort

What you'll bring to the team

The Seasonal Operations Planner is responsible for ensuring seamless and efficient operational planning and workforce management across Thorpe Park. The role focuses on resource scheduling, consolidating reports, and acting as a subject matter expert in staffing solutions. Working collaboratively with cross-functional teams, the Operations Planner drives operational excellence by improving resource planning, optimizing cost efficiency, and ensuring alignment with the Park's strategic goals.

Qualifications & Experience

  • Proven experience in workforce planning, operational scheduling, or resource management, preferably in a fast-paced, guest-focused environment such as hospitality, leisure, or attractions.
  • Demonstrated experience working with scheduling tools, workforce management systems, and analysing operational data to drive resource efficiency.
  • Strong understanding of labour laws, compliance standards, and best practices in workforce planning and resourcing.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with operational planning systems.
  • Excellent communication and interpersonal skills, with the ability to manage stakeholder relationships.

Benefits

  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world! 

  • 25% discount in our retail shops and restaurants 

  • 40% discount online off LEGO, and much more!  

  • Free bus from Staines station for all employees    

  • Fortnightly pay 

  • Free staff parking 

  • Ongoing training & development to have a longer-term career in Merlin  

  • Access to Perks at Work which 30,000+ national & local employee discounts 

 

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible. 

 

 

 

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Pay Range

Compensation between GBP £13.00/Hr.-GBP £13.00/Hr.

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