Ready to be part of an adventure surrounded by glittering scales, humongous tentacles, and razor-sharp smiles? At SEA LIFE London Aquarium, we’re hunting for passionate Retail and Bar Assistants to help create unforgettable moments for our guests!

What you’ll be doing:

• Be the friendly face behind the till, shop floor, or bar.
• Welcome every guest like they’re stepping into a magical underwater world.
• Keep the shop stocked, spotless and looking shipshape, merchandised to perfection.
• Use your savvy to upsell sea-themed treasures and bar delights, smashing targets with every chat.
• Serve alcohol responsibly (Must be 18+ or turning 18 by July 1st).
• Spot sneaky stock loss and report it; we don’t like pirates in our crew.
• Help keep our aquatic playground safe, clean and running smooth, games, tech, and all.
• Know your fish facts and shop prices by answering guest questions like a true SEA LIFE insider.
• Jump in with ideas to make our guest experience even more fin-tastic.
• Keep queues short and spirits high, because nobody likes waiting (except maybe sharks).

These roles are seasonal, offering a minimum of 10 hours per week (predominantly weekends). Our attractions are open daily, so flexibility is needed during peak times.

• 18 years of age or older
• Previous experience in a fast-paced retail or guest-facing role
• Confidence in upselling and chatting with guests of all ages
• A flexible, can-do attitude (our attraction is open 7 days a week)
• A keen eye for detail – presentation and cleanliness are key
• A real passion for giving guests the best day ever

• Monthly bonus based on customer satisfaction
• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.