Fancy working across two landmark attractions, interacting with our guests either on their journey to Far Far Away to find Shrek or on their way to Traitors Gate to have their heads chopped off?

Working here feels pretty outstanding and our rides team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best and are health and safety focused.

As Supervisor within the Ride Department you’ll manage the day-to-day operational running of the department ensuring to maximise ride throughput and operational efficiency. You will need to motivate your team to ensure they deliver memorable experiences to our guests, whilst upholding high standards in safety.

Health and Safety is our top priority and so you will ensure the team are trained to the highest levels within their roles.

This is 10 month fixed term, full-time role, based upon working 5 days out of 7 on a rota basis. This will include weekends and bank holidays.

Our attractions are open daily and so flexibility is needed and due to the increased health and safety element, we do require applicants to be aged 18 or over.

• Someone with a genuine desire to promote exceptional customer service and memorable experiences
• The ability to create a motivational environment
• The ability to think on your feet and solve problems creatively
• Strong decision-making skills
• Familiarity with ride operations or similar guest-facing operational roles
• Previous experience as a team leader/supervisor from within a fast-moving, customer-oriented environment would be beneficial

Alongside becoming an expert in creating memorable experiences, you’ll also receive:

• 25% discount in our retail shops and restaurants and 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.