Do you want to be part of something magical this winter season? We're looking for enthusiastic and customer-focused Ice Rink Hosts to join us at Warwick Castle and help deliver unforgettable experiences on the ice! If you're a confident skater with a passion for providing top-notch service, this could be the perfect role for you.

As an Ice Rink Host, you’ll be the welcoming face for our guests, ensuring they have a smooth and exciting experience from the moment they arrive. You’ll handle everything from ticket scanning to skate exchanges and ensuring safety on the rink. You’ll also help maintain the rink and equipment, making sure everything is up to our high standards.

No two days are the same in this high-energy role, but every day is about creating moments of magic for our guests!

Your Role Will Include:

• Welcoming guests to the ice rink with a smile and friendly greeting.
• Handling payments and scanning tickets.
• Assisting with skate exchanges and safely storing personal belongings.
• Patrolling the ice to ensure everyone’s safety and enjoyment.
• Helping with ice maintenance and keeping the rink clean and hazard-free.

• Confident skating ability (don’t worry, you won’t need to be a pro, but you’ll need to be comfortable helping guests on the ice).
• Strong communication skills and a passion for customer service.
• Experience in a guest-facing role.
• Flexibility to work weekends, evenings, and festive holidays like Christmas Eve, Boxing Day, and New Year’s Eve.
• A calm and positive attitude, even in a fast-paced environment.

• 8-week seasonal contract with 3-4 shifts per week.
• Access to the Merlin Magic Pass – enjoy free tickets to our attractions around the world!
• 25% discount in our shops and restaurants.
• 40% discount on LEGO online!

Bring your energy, your smile, and your skating skills to Warwick Castle and help us create a winter wonderland like no other!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.