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Customer Service Assistant
Location: SEA LIFE Hunstanton, Norfolk, PE36 5BH
Dive Into a Job That’s Full of FUN in Hunstanton!Are you ready to make a splash this season? At SEA LIFE Hunstanton, you’ll work in a world where sharks glide by, sea...
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- A passion for delivering exceptional guest experiences, always putting the guest at the heart of everything you do.
- Confidence working in a guest-facing role, handling enquiries and feedback with professionalism and empathy.
- The ability to resolve issues efficiently, ensuring all guest feedback is managed in line with company standards and recovery guidelines.
- A proactive, positive attitude with the ability to create memorable experiences for every guest.
- Strong teamwork skills, alongside the ability to work independently when required.
- Attention to detail, ensuring high standards of presentation, cleanliness, and organisation are always maintained.
- A commitment to following all health & safety, environmental, and company...
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- A passion for delivering a safe, fun, and memorable experience for every guest.
- Strong confidence working in a fast-paced, guest-facing environment, often outdoors.
- The ability to provide excellent customer service while managing queues, enforcing ride restrictions, and supporting guest needs.
- A proactive and energetic approach, with a willingness to stay active throughout the day.
- Great attention to detail when carrying out safety checks, height checks, and ride procedures.
- A team-focused mindset, working collaboratively with colleagues and communicating clearly with managers and team members.
- The ability to remain calm under pressure, making quick decisions while maintaining high standards.
- A commitment to maintaining...
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COME & JOIN BRITAIN'S WILDEST ADVENTURE!
Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, guest-focused environment? Then we want YOU to be part of our team.
Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain's biggest wildlife theme park.
As an Events and Experiences Host, you will be part of a dynamic team responsible for selling and delivering a range of premium guest experiences, birthday parties, VIP family visits, corporate events, and conference centre events. You'll play a key role in creating unforgettable moments for our guests while actively...
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What you'll bring to the team
Job Title: Waterpark Frontline Lead
Location: Alton Towers Resort
Reports to: Zonal Manager
Contract: Fixed Term
About the Role
We’re looking for a hands-on, energetic Waterpark Frontline Lead to supervise and support a team of frontline, guest-facing colleagues at Alton Towers Resort. You’ll ensure operational excellence, safety, and outstanding guest experiences across our Waterpark. Acting as...
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Calling all Actors, Performers, Sigers and Dancers, thinking of joining us to use your skills to unleash incredible history while delivering jaw-dropping performances to our many guests at Warwick Castle, the UK’s most thrilling Castle!
We are looking for talented Actors and Performers to join our legendary Attractions & Events Team and be part of our many show attractions for this coming Halloween season, ensuring our guest receive the most interactive and fulfilling experience as possible!
Reporting to the Attractions Manager you will ensure show performance are always of the highest standard. So, your ability to learn scripts quickly and deliver strong strict performances will be paramount, as well as displaying high...
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We are currently looking for candidates who can work 5 out of 7 days.
Please note that while you are applying for roles within specific home departments such as Ride Host, Retail, Sales & Admissions, or other front-line teams, you may be required to support additional departments based on operational needs. Flexibility is essential, and you may be scheduled in alternative areas at certain times during the season.
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- A passion for delivering exceptional guest service and creating memorable experiences
- Proven ability to lead, coach and motivate teams in a fast-paced environment
- Confidence to lead by example and uphold high standards under pressure
- Excellent communication skills, with the ability to engage, inspire and present to groups
- Strong problem-solving and decision-making skills, with a calm and professional approach
- A proactive mindset with the ability to drive performance, sales and service improvements
- The ability to build strong working relationships across teams and departments
- High levels of personal ownership, organisation and attention to detail
- Confidence handling guest feedback and escalations, ensuring...
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Serve up smiles at SEA LIFE Weymouth!
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Front of House Assistant-Nights
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7, with hours between 10:00pm – 7:00am -...
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We have new Retail Host positions available for this 2026 season here at Warwick Castle…..The UK’s most exciting Castle!
Help us unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests by joining our focused and close-knit retail team.
As a Retail Host you will be the first point of contact for our guests in one of our many retail units spread across our 64 acres of beautiful grounds and gardens. This would include the Pageant Field, the Peacock Garden and Central Courtyard area. This role will see you utilising a degree of physical exertion, having to walk between stores and shops carrying boxes of items will be required.
You will be offering a warm welcome and encouraging visitors to...
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Location: Alton Towers Resort. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18 and over.
As a Contact Centre Feedback Advisor you will be focusing on guest feedback through...
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Hours: Guaranteed hours between 08.00 - 22.00. Candidates must be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Fixed term, until 27.11.2026
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Reporting to the Commercial Specialists, the Commercial Coordinator provides essential support across commercial and operational activities, ensuring the accuracy of revenue reporting, data analysis, operational tracking, and administrative processes. The role is responsible for maintaining commercial records, monitoring equipment performance, managing digital pricing updates, overseeing online order activity, and supporting the smooth day-to-day operation of the business.
The position also plays a key role in cash management, coordinating the secure collection and reconciliation of cash from touchless cash machines across multiple locations. Responsibilities include monitoring machine cash levels, ensuring sufficient change availability, maintaining accurate...
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Warehouse Lead
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time,Fully Flexible and must be...
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VIP Host
Location: London
Fancy being part of the ultimate experience in the heart of London? Of course, you do! At 135 metres the world-famous London Eye is the UK’s most popular paid for visitor attraction, and we’ve got our Eye out for a VIP Hosts to join our dedicated team in delivering the most amazing experience in London!
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Hotel Public Area Cleaner
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
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We are Alton Towers Resort, part of the magical Merlin Entertainments Group, one of the world’s largest and most diverse entertainment companies. We’re currently looking for a passionate and skilled Audio Visual Technician to join our team in a permanent role.
This is your chance to be part of the team behind the scenes, helping bring our world-class live shows, rides, and immersive attractions to life every single day.
Weekend work and bank holidays are require. Shift patterns vary from a mixture of earlies and...
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COME & JOIN BRITAINS WILDEST ADVENTURE!
Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we want YOU to be part of our team. Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort!
We are looking for energetic, dedicated, and enthusiastic individuals to join our Night Hotel Front Office Team. We need exceptional team members who are committed to making every visit special for our guests.
You will be the first point of contact for guests during their stay of an evening through to the morning. Assisting guests with check in and any enquiries that they may have...
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Housekeeping Attendant
Location: Alton Towers Resort
We are currently...
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Housekeeping Room Attendant
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time, Must be able to work at least...
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Hotel Public Area Cleaner - Evenings
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
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London Eye River Cruise Host
Location: London
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As a First Aid Host, you’ll be a key part of creating a safe and enjoyable experience for both guests and staff at Thorpe Park. You’ll be the first point of contact for any injuries or illnesses, delivering high-quality care with professionalism and empathy.
You’ll bring a calm and confident approach, especially in high-pressure or emergency situations, ensuring patients feel supported and reassured at all times. With a strong focus on health & safety, you’ll take pride in maintaining excellent standards across the park, whether treating patients, completing documentation, or ensuring facilities are clean and fully equipped.
A team player at heart, you’ll work collaboratively across departments while also...
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- Strong leadership skills with the ability to coach, motivate, and develop teams.
- Confident decision-making in fast-paced, high-pressure environments.
- A guest-focused approach, delivering excellent service and resolving issues effectively.
- Solid operational knowledge, including ride safety, compliance, and performance.
- Effective problem-solving skills with a proactive mindset.
- Strong communication and teamwork abilities across departments.
- Experience in training and assessing team members to high standards.
- Flexibility to support varying shifts and operational demands.
- A strong commitment to health & safety and promoting a culture of compliance.
- Alignment with company values, contributing to a positive...
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18 and...
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18...
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Multi-Skilled Engineer (Electrical Bias)
Location: THORPE PARK Resort, KT16 8PN
Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts. Closed Season (Nov-Mar) Monday-Friday
Salary:£47,043 - £50,874
Department Summary:
Immerse yourself in the fast-paced theme park environment, maintaining the magic and ensuring health, safety and compliance excels at the core of our function. From in season inspection and reactive maintenance to out of season annual planned maintenance on some of the UK’s best and favourite rides. Be part of a diverse team of multiskilled engineers as you...