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Location:Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Hours: Shifts cover hours between 6am – 10pm across a 7 day rota
Location: Chessington World of Adventures Resort, KT9 2NE
Hours: Shifts cover hours between 9am and 3pm, across a 7 day rota
Fright Nights Contact Centre Team Leader
Details:
Location: Thorpe Park, KT16 8PN
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles.
In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and...
Calling all explorers, ever wanted to come face-to-fin with some of the most curious creatures you will ever meet? Here at SEA LIFE London, we are on the lookout for Actors to tell the tales of our creatures and attraction.
You will play a key role in educating and entertaining our guests of all ages. Portraying a variety of exciting and educational...
Location: Chessington World of Adventures Resort, KT9 2NE
Hours: Shifts cover hours between 8am - up to 1 hour after park close across a 7 day rota
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Hours: Fully flexible
Advert closing date: 25th September 2024
Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.
Here at Chessington World of Adventures our 2024 season is in full swing, and we are recruiting for Father Christmas to join the team!
Are you ho-ho-hoping for a role this...
The London Dungeon and Shrek’s Adventure! London are currently recruiting for Admissions Hosts to join our outgoing, self-motivated, sales and customer service focused team as we gear up for the busy Halloween season. Working across both landmark attractions you will be interacting with our guests either on their journey to Far, Far Away to find Shrek or on their way to Traitors Gate to have their heads chopped off! (just a little different ‘ey!).
About the role
Operating from the busy heart of London’s South Bank you will be...
Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Hours: Shifts cover hours between 9am – 5pm across a 7 day rota
Advert closing date: 22nd September 2024
Please note we reserve the right to close applications early if we receive a high volume of...
As a Lifeguard you'll be an important part of life here at Alton Towers Resort as you ensure that everyone can use the Waterpark in safety and that they have access to everything they need to enjoy their visit. This will involve you providing excellent customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed - you'll help to save lives.
We share your passion for fun and we will offer a safe, fun and...
Location:Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE
Hours: Shifts cover hours between 6am – 9pm across a 7-day rota
Advert closing date: 19th September 2024
Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.
Here at Chessington World of Adventures our 2024 season is in full swing, and we are...
Location: Chessington World of Adventures Resort, KT9 2NE
Hours: Shifts cover hours between 6.50am to 10pm across a 7 day rota.
Advert closing date: 18th September 2024
Please note we...
OI PEASANTS…WE’RE RECRUITING! Ever fancied being part of the scariest and funniest journey through London's darkest past as an Actor? With spectacular sets and costumes to match, we pride ourselves on giving our guests a truly memorable experience and it’s our Actors who really bring The London Dungeon to life!
There's a variety of characters to sink your teeth into, one day you could be ridding the city streets of the plague and the next tearing out a traitor’s tongue for betraying the King. So, your ability to learn scripts quickly and deliver strong strict performances will be paramount, as well as displaying high stamina and strong vocal ability.
Hotel Front of House Assistant
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Fancy taking the plunge with over 1,000 aquatic creatures including Blacktip Reef Sharks, Nurse Sharks, and tropical fish? If you’re a hardworking and expert PADI Diving Instructor, then prepare to experience the incredible!
As a Dive Instructor you’ll be responsible for operating the PADI DSD Dive Experience on a day-to-day basis, delivering an outstanding...
Calling Father Christmas! Yes, we said it… It’s nearly the most wonderful time of the year, and we need Father Christmas at SEA LIFE Birmingham to help deliver the magic.
Together with a team of elves you can help deliver an extremely magical experience to all families visiting us.
Hotel Linen Porter
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Wanted: Christmas Elves. We’re currently seeking Character Actors with a flair for improvisation who can help spread Christmas cheer at SEA LIFE Birmingham!
As a Christmas Elf you'll be based in our very own enchanted grotto for guests to enjoy safe, festive fun with their nearest and DEER-est. This will involve being in character as an Elf,...
Housekeeper
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Site Presentations Host
Details:
Location: Thorpe Park, KT16 8PN
Within this role you will be responsible for the cleanliness of the park, ensuring that the park is looking presentable to our guests at all times.
You will be a team player and have a passion for providing excellent customer service to our guests who may ask for assistance or directions on park.
What will I do?
We are currently recruiting for a Waste and Refuge for our up and coming 2024 season at the UK’s favourite theme park; the awesome Thorpe Park.
Within this role you will be responsible for the emptying of general waste and recycling bins on park, ensuring that the park is looking presentable to our guests at all times.
You may also have to support litter picking and...
Lifeguard
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Hours can be between 07:00am - 08:00pm (up to 9:30pm during our peak season on a rotational basis). We have full time, part time and weekend vacancies
Contract Type: Seasonal, until Winter 2024
Here at the LEGOLAND Windsor...
Retail and Fastrack Team Member
Details
Location: Thorpe Park, KT16 8PN
What will I do?
- You will be overseeing the Guest Experience operation
- To deal with on the day feedback and enquiries confidently with excellent customer service.
- Deal with escalated guest feedback and enquires on the day
- To manage the Ride Access Pass system in line with the accessibility requirements and following the relevant Policies.
- To be confident with the use of IT equipment and able to learn new systems quickly.
- To have an in depth knowledge of Thorpe Park Resort, understanding our brand platform, target audience, our products, services, policies and procedures, both departmental, and park wide.
- To have a broad knowledge of the Merlin Entertainments Group.
- To undertake...
JOB SCOPE
To support the smooth, efficient and secure running of the Front of House areas. To ensure the team are always achieving and maintaining the highest standards of guest experience and customer service. The primary role will be to supervise the seasonal host team in running a smooth and seamless guest journey upon entry and exit to Thorpe Park. You will be a role model in driving high levels of customer service and upselling to ensure financial and sales targets are met. The role will consist of being the departmental duty manager on a rotational basis and will require you to build strong relationship with all other...
JOB SCOPE
- To assist the Front of House Team Leaders to always ensure a professional operation of the department.
- Act as a role model for seasonal hosts, driving standards and assisting with on-the-spot coaching when required.
- Carry out ‘Car Park 1’ shifts – managing that division and reporting to Alpha 1 respectively.
- Deal with guest complaints as first point of contact.
- Assist Team Leaders with cashing out of vouchers.
- Carry out ‘Welcome 1’ Shift- covering Business Reception...
We are currently recruiting for Scarefest Actors to join us for our hugely popular Scarefest Event here at the Alton Towers Resort,
In this role you will have the opportunity to join our outstanding cast to perform in our award winning Scare attractions and Family attractions. We have a wide range of Entertainment on offer here at the resort and we are looking for versatile performers to help make this our best Scarefest to date:
Details:
Location: Thorpe Park Resort, KT16 8PN
Hours: Full Time, 5 days per week or agreed Part Time
Pay: £11.61
What will I do?
- This role is back of house focusing on emails, live chat, and social media channels
- Email communications and phone calls to guests
- Respond to guest feedback and enquiries via Social media channels (Facebook, Instagram and X)
- Use our live chat service, messaging guests
- Report any trends in feedback to management on a regular basis
- Deal with both feedback and enquiries both pre and post visit, ensuring we keep to our agreed SLA Response time
- Provide a bespoke service to all...
What will I do?
Our Guest Experience team play a pivotal role in delivering a safe and fun experience for millions of guests on Thorpe Park’s world class attractions. Day to Day you will be:
- This role is Front of House, working face to face with guests.
- Involves assisting guests with accessibility queries and processing Ride Access Pass registrations.
- Be an ambassador for the resort, as the main source of knowledge and information for guest queries.
- Taking and resolving guest feedback, both positive and negative discreetly and professionally.
What will I do?
- Assisting with the batching of guests when working on a range of our Fright Night Attractions and offerings.
- Recording hourly throughputs.
- Delivering great experiences and interactions to guests.
- Following trained out systems and procedures to ensure a safe working environment for both staff and guests.
- Ensuring all workplaces are always tidy and presentable and taking on adhoc cleaning duties when required.
- Gaining a strong knowledge of our offerings to assist with any guest queries or questions.
- Ensuring all levels of communication are professional and are in line with training and brand guidelines.
- Taking ownership of the overall performance and running of the...
What will I do?
- Assisting with the batching of guests when working on a range of our Fright Night Attractions and offerings.
- Recording hourly throughputs.
- Delivering great experiences and interactions to guests.
- Following trained out systems and procedures to ensure a safe working environment for both staff and guests.
- Ensuring all workplaces are always tidy and presentable, taking on adhoc cleaning duties when required.
- Gaining a strong knowledge of our offerings to assist with any guest queries or questions.
- Ensuring all levels of communication are professional and are in line with training and brand guidelines.
- Assisting with overall performance and running of the attractions.
- Taking...
What will I do?
We are currently recruiting for washroom hosts for our 2024 season at the UK’s favourite theme park; the awesome Thorpe Park.
As a Washroom Host you would be:
- Cleaning Guest and Staff Washrooms
- Sweeping and mopping
- Emptying bins
- Recycling and cleaning...
Details:
Location: Thorpe Park, KT16 8PN
A hard working, efficient and positive individual who will work to their best ability at all times. You are able to adapt and respond well to circumstances and challenges which may arise and works effectively both individually and in a team. Has a positive can-do attitude and always has the guest’s interests in mind.
MAIN RESPONSIBILITIES
- To respond to all post-visit feedback and...
We are seeking a highly skilled Production Technician, the successful candidate will play a key role in all aspects of the delivery of our award winning Fright Nights event and other seasonal events such as Mardi Gras, Summer Daze and Oktoberfest. The role will be consistently challenging and varied with never a dull moment, from building large attractions to delivering innovative and ever-changing stage shows.
We require skills in lighting, rigging and programming, sound design and operation, scenic construction and painting.
You will be responsible for the daily operation of all production aspects of our events, including project installations, daily operations of shows, maintenance checks of all attractions and derigging of seasonal events. Inspecting our...
The aim of this role is to provide support to the Front of House Management Team ensuring all aspects of the welcome and uniform area are well managed. Ensuring the daily operation for the Staff and Guest welcome and Uniform department at the resort runs smoothly, you will be the first point of contact for our Business visitors and VIP guests, offering a warm welcome, and ensuring everyone is adhering to uniform standards and site security procedures. You will be responsible for Providing outstanding service to both staff and guests. You will need to gain a general knowledge of the park and its operations to give our staff and guests the best advice and answers to their queries.
We...
In this role you will support the departments operation through daily waste and recycling collections generated by staff and guests and empty into correct compactors, skips or bailed.
- Ensure off park bins are emptied on a regular basis.
- Use of equipment such as compactors, baler, gators, jet washers, trailers.
- Collection of bulk waste e.g., metal, wood, catering equipment, WEEE (Waste Electrical, Electronic Equipment), hazardous waste such as hydraulic oil, oily rags, aerosol cans etc.
- Other tasks will be set as the business needs required within the Waste Management department.
- You may be required to assist Site Presentations with general cleanliness by litter picking/ sweeping floors or emptying on park bins.
We are currently recruiting for Security Officers, to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy!
In this role you'll ensure the health, safety and welfare of all persons visiting or working at the Alton Towers Resort. You will also ensure the protection of all assets from unlawful activity, including theft.
Contracts will start from July 2024 until November 2024
What will I do?
Our awesome Front of House department are the first team to welcome our guests onto the Park each day, therefore are expected to be role models on delivering exceptional guest interactions.
- Operating till systems
- Selling tickets and Annual Passes
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What will I do?
Our security team play a pivotal role in ensuring that our guests and staff have a safe and enjoyable day out at Thorpe Park. We promote a diverse culture and our security officers must be role models in exceptional guest service and professionalism.
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As an Entertainments Event Experience Host you'll work in our Entertainment venues and attractions providing customer service to thousands of guests each day during our extremely popular events such as Oktoberfest and Scarefest whilst also ensuring health and safety procedures are followed. As part of this team, you'll be on hand to ensure our guests have a great experience by providing a helping hand around the Resort, giving directions and solving issues.
The role of the Event Experience Host is, first and foremost a customer service role. Therefore, you will need to be friendly, approachable and...