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- A friendly, confident, and professional approach, acting as the face of Thorpe Shark Cabins
- A passion for delivering outstanding guest experiences and ensuring smooth front office operations
- Strong leadership skills, supporting and managing Front Office Hosts to maintain high performance
- Excellent communication skills, with the ability to engage effectively with guests and hotel stakeholders
- The ability to handle guest feedback, complaints, and more complex issues with confidence and professionalism
- A proactive mindset to maintain and elevate standards across all guest areas
- Strong organisational skills, ensuring checklists, KPIs, and operational processes are consistently met
- A high level of integrity and responsibility...
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Actor - 5 Days per week
Location: London Dungeons
Hours: Full availability throughout the week is...
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18...
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We have a new and truly exciting opportunity for an experience Retail lead to join our Retail team and support our managers as a Retail Supervisor here at London’s Madame Tussauds!
As a Retail Supervisor, you’ll be ensuring our guests and visitors experience is enhanced by working closely with the frontline retail teams and monitoring the effectiveness of our warm and welcoming customer interaction, informative approach, and ultimate sales generation. This will include ensuring staffing levels are efficient through the day, that the cleanliness of the sales areas is upkept and efficient stock levels are available.
By embracing our brand and the concepts of our varied exhibitions, you’ll be key in ensuring our world-class customer...
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Actor - Male Presenting
Location: London
Welcome to...
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Are you ready to help guests make memories at 135 metres?
We’re on the lookout for Ride Hosts to join our vibrant team at the London Eye - one of the most iconic views in the world.
You’ll be at the heart of the action, welcoming guests, keeping things running smoothly, and making sure every visit is safe, seamless, and unforgettable. From managing queues to supporting guests as they board, you’ll bring energy, confidence, and a warm smile to every interaction. This is more than a job - it’s your chance to help create magical...
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The Ride Host is responsible for delivering safe, engaging, and memorable guest experiences across Ride and Show areas at The London Dungeon and Shrek’s Adventure! London.
As Ride Host, you will be working on the DROP DEAD Drop Ride, The Magic Bus and The Magic Lifts. Acting as the face of the attraction, the Ride Host welcomes guests, manages queues, supports ride operations, and ensures safety procedures are followed at all times. This role plays a key part in bringing the experience to life through positive guest interaction, strong teamwork, and a commitment to operational excellence.
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Contact Centre Advisor
Location: Alton Towers Resort
Hours: Guaranteed hours between 08.00 - 22.00. Candidates must be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or...
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Costume Character - Weekends
Location: London
Welcome to Shrek’s Adventure! London. Interested in joining the hilarious mis-adventure!? Are you 6ft - 6ft 4” and think you...
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Job Scope
To execute brilliantly the operation of our Freestyle & Vending units and the brand-new Paw Patrol Gift Shop, driving efficiency, revenue and cleanliness standards within units across the park. You will lead by example, demonstrating the most efficient, and guest-friendly operation to your colleagues whilst taking pride in your areas with attention to detail on overall presentation. All operational and safety concerns must be promptly reported to the Zonal Leads or relevant departments to ensure health and safety always remains the number one priority.
Job Purpose
- To lead the Freestyle & Vending operation, ensuring that safety is never compromised.
- To lead the operational efficiency within an IP...
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VIP Host
Location: London
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Day to day you will be effectively delivering and supervising front line staff in one of the many areas across park. You will be dedicated to ‘park based’ operations; responsible for delivering training and assessing on selected attractions, facilitate team briefings ensuring they are engaging, informative and motivational, to ensure all front line staff are proactively delivering excellent customer service and interacting with guests, to resolve any issues that may arise during the operational day regarding staff or guests and much more.
As a Lead you may be allocated a selection of units from our on park retail offering, and be expected to have the ability to divide your time between them,...
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The Role
We are looking for an enthusiastic and dependable Accommodation Frontline Lead to join our team at Alton Towers Resort. This is a key frontline leadership role across multiple departments; responsible for supervising, guiding, and supporting colleagues to deliver exceptional service and operational excellence across our accommodation offering.
As a trusted point of contact, you will lead by example—ensuring the highest standards of cleanliness, safety, and guest experience are consistently met. You will act as the first point of escalation for operational issues, colleague support, and guest concerns, working closely with the wider Accommodation Management team to keep everything running smoothly.
This role...
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18...
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Ride Operator
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Includes Full/Part Time, working up to 5 days out...
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Linen Porter
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7 , Shifts will cover hours between 09:00am...
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Accessibility Merlin Accessibility Assistant
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
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Hotel Pool Lifeguard
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Fully Flexible; working up to 5 days out of 7, covering hours that can be between 07:00am - 08:30pm (up to...
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Housekeeping Room Attendant
Location: LEGOLAND® Windsor Resort, Windsor,...
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Water Park AttendantLocation: LEGOLAND® Windsor Resort, Windsor, SL4 4AYHours: Full time fully flexible, any 5 days out of 7 (immediate start)
We are looking for Water Park Attendants to join our AWESOME Rides & Attractions team at the UK’s favorite...
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Creative Producer (Tech Specialism)
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Magic Making (MMM), we bring imagination to life through world‑class attractions and immersive destinations across the globe. As a Creative Producer, you will play a central role in shaping those experiences! Managing projects from early concept development all the way through to on‑site delivery. Your work will help ensure that every attraction we create is engaging, guest‑focused, and true to Merlin’s creative vision.
In...
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Multi-Skilled Engineer (Electrical Bias)
Location: THORPE PARK Resort, KT16 8PN
Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts. Closed Season (Nov-Mar) Monday-Friday
Salary:£47,043 - £50,874
Department Summary:
Immerse yourself in the fast-paced theme park environment, maintaining the magic and ensuring health, safety and compliance excels at the core of our function. From in season inspection and reactive maintenance to out of season annual planned maintenance on some of the UK’s best and favourite rides. Be part of a diverse team of multiskilled engineers as you...