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Housekeeping Attendant
Location: Alton Towers Resort
We are currently...
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We are looking are Actors to be part of the scariest and funniest journey through York’s most perilous past as one of our many infamous characters at York Dungeon.
You could find yourself tackling the role of The Torturer, a warrior from Viking Age York and a Witch, amongst others.
There’s a variety of characters to sink your teeth into. Each character delivers a short,...
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JOB PURPOSE
- Assist in delivering FOH, and Commercial SPH and achieving Revenue budgets by upselling in all areas
- Enhance the visitor’s experience and expectations by going the “extra mile”.
- Ensure consistent delivery of quality customer service.
- To ensure daily KPI and mystery shopper targets are met.
- Keep the public area in a clean, tidy and safe condition throughout the day
To assist in the day to day operation of the cluster. To provide a quality, courteous, efficient and helpful service to the public at all times. To maximise sales of all areas and provide quality service and excellent customer service to all...
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Housekeeping Room Attendant
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time, Must be able to work at least...
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Hotel Public Area Cleaner - Evenings
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
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Ride Host
Location: Alton Towers Resort
Hours/Availability: Must be able to
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Be the welcoming face of Thorpe Park Cabins! As a Hotel Night Receptionist, you’ll make sure every guest enjoys a smooth, hassle-free stay. From checking guests in and out to serving in the Supplies Shop, you’ll keep standards high throughout the Cabins and help us meet key performance targets. Reporting to the Hotel Night Team Leaders, you’ll play a vital role in delivering exceptional service and creating memorable experiences for every guest.Key Accountabilities
- Welcome and check guests in and out of the Cabins with efficiency and a friendly attitude.
- Keep the Cabins Shop fully stocked and ready for guests.
- Safely store luggage and deliver it to cabins for...
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Accountant - R2R
Location: London/Hybrid
Hours: 37.5 hours per week
Contract: Permanent - Salaried
You will play a crucial role in the Global Record to Report team, ensuring accurate and timely financial control, accounting, and reporting activities in compliance with company policies and standards. You will collaborate with various departments and key stakeholders to support the financial reporting process, drive best practices, and enhance process efficiencies through continuous improvement initiatives using Visual Management tools. A core part of your role will involve completing key tasks within scheduled timelines...
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In this role you will be the first point of contact for staff and guest injuries and illnesses. You will play a pivotal role in delivering safe and fun experiences for all out guests.
You will ensure excellent standards of health & safety, which is the number one priority at Thorpe Park: whilst taking both a customer and employee focused approach to work. When required, you’ll be ready to assist in emergency first aid situations and will be responsible for upholding the highest standards of care.
As a First Aid Host, you will be Park leaders in the ‘Merlin Way’; you’ll be a role model for taking ownership, getting involved, and being happy to help! Working alongside all departments, this is an exciting opportunity to...
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- Strong leadership skills with the ability to coach, motivate, and develop teams.
- Confident decision-making in fast-paced, high-pressure environments.
- A guest-focused approach, delivering excellent service and resolving issues effectively.
- Solid operational knowledge, including ride safety, compliance, and performance.
- Effective problem-solving skills with a proactive mindset.
- Strong communication and teamwork abilities across departments.
- Experience in training and assessing team members to high standards.
- Flexibility to support varying shifts and operational demands.
- A strong commitment to health & safety and promoting a culture of compliance.
- Alignment with company values, contributing to a positive...
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18...
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Contact Centre Advisor
Location: Alton Towers Resort
Hours: Guaranteed hours between 08.00 - 22.00. Candidates must be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or...
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VIP Host
Location: London
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18...
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Creative Producer (Tech Specialism)
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Magic Making (MMM), we bring imagination to life through world‑class attractions and immersive destinations across the globe. As a Creative Producer, you will play a central role in shaping those experiences! Managing projects from early concept development all the way through to on‑site delivery. Your work will help ensure that every attraction we create is engaging, guest‑focused, and true to Merlin’s creative vision.
In...
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Join Our Team as a Linen Porter at Alton Towers Resort!
Are you organised, detail-oriented, and ready to play a key role in delivering a fantastic guest experience? We’re looking for
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Multi-Skilled Engineer (Electrical Bias)
Location: THORPE PARK Resort, KT16 8PN
Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts. Closed Season (Nov-Mar) Monday-Friday
Salary:£47,043 - £50,874
Department Summary:
Immerse yourself in the fast-paced theme park environment, maintaining the magic and ensuring health, safety and compliance excels at the core of our function. From in season inspection and reactive maintenance to out of season annual planned maintenance on some of the UK’s best and favourite rides. Be part of a diverse team of multiskilled engineers as you...