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Contact Centre Advisor
Location: Alton Towers Resort
Hours: Guaranteed hours between 08.00 - 22.00. Candidates must be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or...
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Ever dreamed of welcoming peasants to York’s darkest depths and dishing out dungeon delights? We're recruiting Guest Experience Hosts to drag visitors kicking and screaming (with laughter) through York’s most gruesome past.
You’ll...
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We have a new opening for a keen and committed handy person to take on a role with us as a Grounds & Facilities Assistant at our SEA LIFE in Weymouth.
As an addition to our Grounds & Facilities team, you will assist in maintaining the upkeep of our 5-acre SEA LIFE site, ensuring a safe, clean, and well-maintained environment for our guests and staff to enjoy.
This is a very varied role where no two days will be the same!
Whether its leaf blowing in the morning, clearing the gutters, taking care of lawns and flowerbeds, painting or maintaining the splash zone, you’ll love making the attraction look it’s very best for our many visitors and guests.
This...
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At Alton Towers Resort, safety and exceptional guest experience go hand in hand. We are seeking motivated and vigilant Lifeguards to join our Waterpark team, playing a vital role in ensuring every guest enjoys a safe, fun, and memorable visit.
As a Lifeguard, you will be responsible for maintaining a secure and welcoming environment for guests of all ages. You will...
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We have new Retail Host positions available for this 2026 season here at Warwick Castle…..The UK’s most exciting Castle!
Help us unleash over 1000 years of excitement, discovery and jaw dropping unique experiences for our guests by joining our focused and close-knit retail team.
As a Retail Host you will be the first point of contact for our guests in one of our many retail units spread across our 64 acres of beautiful grounds and gardens. This would include the Pageant Field, the Peacock Garden and Central Courtyard area. This role will see you utilising a degree of physical exertion, having to walk between stores and shops carrying boxes of items will be required.
You will be offering a warm welcome and encouraging visitors to...
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Costume Character - Weekends
Location: London
Welcome to Shrek’s Adventure! London. Interested in joining the hilarious mis-adventure!? Are you 6ft - 6ft 4” and think you...
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Job Scope
To execute brilliantly the operation of our Freestyle & Vending units and the brand-new Paw Patrol Gift Shop, driving efficiency, revenue and cleanliness standards within units across the park. You will lead by example, demonstrating the most efficient, and guest-friendly operation to your colleagues whilst taking pride in your areas with attention to detail on overall presentation. All operational and safety concerns must be promptly reported to the Zonal Leads or relevant departments to ensure health and safety always remains the number one priority.
Job Purpose
- To lead the Freestyle & Vending operation, ensuring that safety is never compromised.
- To lead the operational efficiency within an IP...
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VIP Host
Location: London
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Day to day you will be effectively delivering and supervising front line staff in one of the many areas across park. You will be dedicated to ‘park based’ operations; responsible for delivering training and assessing on selected attractions, facilitate team briefings ensuring they are engaging, informative and motivational, to ensure all front line staff are proactively delivering excellent customer service and interacting with guests, to resolve any issues that may arise during the operational day regarding staff or guests and much more.
As a Lead you may be allocated a selection of units from our on park retail offering, and be expected to have the ability to divide your time between them,...
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We have an additional requirement for a committed and detailed Housekeeper to join our close-knit and friendly team at our exciting SEA LIFE centre in Scarborough!
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First Responder
Location: Alton Towers Resort
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Location: Thorpe Park - Merlin Technical Hub. The role will be a hybrid working model, following successful probation period and subject to performance metrics.
Hours: Full Time - Guaranteed hours 30 per week between 08.00 - 22.00. Must to be available to work 5 days out of 7 including weekends and bank holidays. One of the working days must be a Saturday or Sunday.
Contract Type: Full time, Fixed term, until 27.11.2026
Due to the nature of the role, we can only accept applicants who are 18...
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Location: Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE
Hours: Fixed term contract to 15th November 2026
Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.
COME & JOIN BRITAINS WILDEST ADVENTURE!
Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we...
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Linen Porter
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7 , Shifts will cover hours between 09:00am...
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ROLE SUMMARY
As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via e-mails, chats, social media, and telephone calls. Working towards key performance targets, you will deliver outstanding levels of customer service, helping to create memorable experiences for our customers.
KEY RESPONSIBILITIES
- Respond to guest enquiries via phone, email, live chat, and social media promptly and courteously aligned with our brand tone.
- Provide detailed information about products and services, addressing any questions or concerns customers may...
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First Aid Lead - Full Time Full time fully flexible, including evenings and weekends
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
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Retail and Admissions Host - INCLUDES FULL TIME/PART TIME – Working up to 5 out of 7 days a week, covering hours from 07:30 and 20:00
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
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First Aider - Full Time Fully Flexible; working 5 days out of 7, covering hours that can be between 09:00am – 20:00pm
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
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Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NEHours: Fixed term contract to 15th November 2026 Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible. COME & JOIN BRITAINS WILDEST ADVENTURE! Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we want YOU to be part of our team. Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of...
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Frontline Lead - Full Time
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Creative Producer (Tech Specialism)
Location: London/Hybrid
Hours: 40 hours per week
Contract: Permanent - Salaried
At Merlin Magic Making (MMM), we bring imagination to life through world‑class attractions and immersive destinations across the globe. As a Creative Producer, you will play a central role in shaping those experiences! Managing projects from early concept development all the way through to on‑site delivery. Your work will help ensure that every attraction we create is engaging, guest‑focused, and true to Merlin’s creative vision.
In...
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The Role
We are looking for an enthusiastic and dependable Accommodation Frontline Lead (Housekeeping) to join our team at Alton Towers Resort. This is a key frontline leadership role, responsible for supervising, guiding, and supporting colleagues to deliver exceptional service and operational excellence across our accommodation offering.
As a trusted point of contact during daytime operations, you will lead by example—ensuring the highest standards of cleanliness, safety, training and guest experience are consistently met.
This role is ideal for someone who thrives in a fast-paced, guest-focused environment and enjoys supporting and developing others while maintaining a strong team...
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Applicants must be over 18 and hold a clean and current UK driving licence.
The shift pattern for this role is 22:30 start- 07:00 finish.
Applicants must be able to work 5 nights out of 7 including weekends. One of the working nights must be a Sunday.
We are currently recruiting for Hotel Night Cleaner to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy!
First...
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Multi-Skilled Engineer (Electrical Bias)
Location: THORPE PARK Resort, KT16 8PN
Hours: Open Season (March-Nov): 7 on 4 off, then 7 on 3 off shift pattern with split shifts. Closed Season (Nov-Mar) Monday-Friday
Salary:£47,043 - £50,874
Department Summary:
Immerse yourself in the fast-paced theme park environment, maintaining the magic and ensuring health, safety and compliance excels at the core of our function. From in season inspection and reactive maintenance to out of season annual planned maintenance on some of the UK’s best and favourite rides. Be part of a diverse team of multiskilled engineers as you...